Coupon code not working

the discount code (discount1) is showing as valid but then when clicking through to complete transaction it doesn’t discount and asks for payment (5 and 10 class pass)
please can you look into this as i want to offer codes to set individuals

Hi @Sara_O

This is working correctly. Codes restrict access to class passes but the customer still has to pay the cost of the class pass. So you could have one class pass: 8 classes for £100 which does not require a code and then another (which requires a code) which is a September promotion (or something) that gives the students 8 classes for £90.

So only people with the code would be able to purchase the promotional package / class pass?

Hopefully that makes sense!