Packages and coupons

I have just discovered that my clients can’t buy a new package if I have coupons on the package. When they checkout there is no option to ‘add package’ only ‘submit’ coupon code. I want to be able to offer coupons as ‘tasters’ on the packages, but clients also need to be able to re-purchase their packages.

Hi Shirley,

Customers can re-use coupons if you set them that way if that’s what you mean? When you create a coupon you can configure the number of times it can be used. Having said that, it may be less confusing to your customers if they can only purchase the taster package once and, once that has been used, they can purchase a different, regular package with no coupon code. You can create as many different packages as you like.

Hope that helps!