Payment Submit Problem

Hi James,

I got this message this morning: I’ve tried everything to pay online with no success. Everything goes well until the end after I’ve entered the credit card information, then the ‘submit’ button doesn’t work. Neither does the ‘cancel’ button.:frowning: So, I’ll e-transfer you

I asked the person to reboot their computer, try another device, use another credit card and nothing worked. She has been using the system successfully for a couple of years so it’s not like she doesn’t know how to make payments. I will send you her email address / so you might look into her account from your end.


Hi @Kathy_W,

Ok that’s a strange one, there have not been any changes to the calendar in several weeks.

Could you please send the customer’s email address to me at [email protected] and I will investigate?

Thanks very much.