Privacy Policy displayed every time


the problem I’m facing is: with smoothbook integrated on my website the Privacy Policy comes up every time even though the user is logged in and has already given the consent and allowed the cookies.

Having this message everytime when a user refreshes the webpage is annoying.

Do you have any workaround to this?

Thanks in advance

Hi @Mihai_P,

Very sorry that you’re having this difficulty! Can you post the url of your website with the booking calendar or send it to [email protected]?

Thanks, James

Hi James,

I’ve sent an email to [email protected]


Hi @Mihai_P,

Thanks for your message and email. Sorry for the inconvenience, this issue has now been fixed - please let me know if you have any other difficulties.

The issue was caused by a (not unreasonable) new policy from Chrome regarding cookies: that’s why you don’t see this issue with the other browsers.

Thanks, James