Wait List error

I am using Smooth Book to organise swimming sessions for my club. I have allowed a wait list, but for some reason, people are appearing on the waitlist - when the class is not fully booked. And the people on the waitlist are already listed in the class.
Do you know how I can stop this from happening please?


Hi Gail,

I’m not aware of any issues with waitlists at the moment but there’s some refactoring that will be released in the next day or two: I’ll make sure that everything is working correctly for your system.


Thanks for your helps James

1 Like


This exact same thing is happening with our classes today.

Is there anything you can do?

Thank you

Hi @Kerry_M,

Could you send me an email at [email protected] - just so I can find your account and have a look at what’s happening?

Thanks, James