Wait List error

Smoothbook Support
#1

Hello,
I am using Smooth Book to organise swimming sessions for my club. I have allowed a wait list, but for some reason, people are appearing on the waitlist - when the class is not fully booked. And the people on the waitlist are already listed in the class.
Do you know how I can stop this from happening please?

Thanks!

#2

Hi Gail,

I’m not aware of any issues with waitlists at the moment but there’s some refactoring that will be released in the next day or two: I’ll make sure that everything is working correctly for your system.

Thanks!

#3

Thanks for your helps James

1 Like
#4

Hello,

This exact same thing is happening with our classes today.

Is there anything you can do?

Thank you

#5

Hi @Kerry_M,

Could you send me an email at [email protected] - just so I can find your account and have a look at what’s happening?

Thanks, James